We know your time is valuable, so when disaster strikes your computer or device, we are here to help! Create-A-Ticket allows you to make a ticket before dropping off your device. Once you arrive, your device is ready for service. Create-A-Ticket also allows you to schedule a remote session, online repair or an on-site service call. Already have a service or repair in progress? You can check it using our Existing Ticket Lookup feature.