Problem Solved.
OKAY, SO WHAT IS (RMM) REMOTE MONITORING AND MANAGEMENT?
RMM technology gives us the ability to manage more clients than a traditional break/fix IT provider, and to do so more efficiently. Through RMM, we can remotely install software, updates, administer patches, detect and remove viruses and much more all through your internet connection. RMM also gives us the ability to identify an issue before they become major problems and avoid system failures.
OKAY, SO WHAT IS (RMM) REMOTE MONITORING AND MANAGEMENT?
RMM technology gives us the ability to manage more clients than a traditional break/fix IT provider, and to do so more efficiently. Through RMM, we can remotely install software, updates, administer patches, detect and remove viruses and much more all through your internet connection. RMM also gives us the ability to identify an issue before they become major problems and avoid system failures.
What does it do?

Windows / Apple Services Monitoring

TechCare360 offers complete monitoring of Windows or Apple OS services. TechCare360 is capable of monitoring the state of any Windows or Apple service and sending an alert if the service has stopped or crashed.

Firewall Monitoring

A firewall is a system designed to prevent unauthorized access to or from a private network. Firewalls are preventive in nature. TechCare360 ensures your firewall is functioning, operating and properly configured to prevent threats from the internet at all times.

Network Vulnerability Scan

Your computer is only as strong as the system’s weakest link. TechCare360's Network Vulnerability Scanner will identify all of the weak points in your network then seal those loose ends up, ensuring a safe and secure system.

Threat Detection Monitoring

One common way to protect your computer against viruses is to install an anti-virus software product. TechCare360 goes beyond that by not only keeping your current anti-virus software up-to-date but also monitoring your computer for real-time threats.

Instant Threat Removal

TechCare360 offers a unique and powerful combination of defenses including traditional signature-based virus engines, virtualization-based detection technology, and zero-hour pattern-based antivirus defense. When a threat is detected, we remove it. Problem Solved.

Application Crash Reporting

No longer is why an application crashed a mystery. TechCare360's Application Crash Reporting monitors a program’s behavior, so we can then correct it if it misbehaves. It’s that easy!

Hardware Monitoring

CPU, GPU, APU, RAM, SSD, HDD - you know the "guts." TechCare360 keeps an eye on your equipment which will help us monitor current issues and predict future issues, keeping you up and running by eliminating downtime.

Local Backup Monitoring

Most customers have an external or internal hard drive being used to backup their system. TechCare360's Local Backup Monitoring ensures that backups are occurring and succeeding.

Tune-Ups

You change the oil and spark plugs in your car, right? Computer tune-ups are essential in your machine performing at its best. When you have TechCare360, you have the luxury of real-time tune-ups.

Hard Drive Fragmentation Monitoring

Much like trying to find a file in a disorganized filing cabinet, your computer has a difficult time performing common operations when it's disorganized. TechCare360 performs a real-time tune-up and monitors and de-fragments your disks as needed.

Hard Disk Storage Monitoring

That dreaded moment has arrived. You can't download a movie or install a game because your hard drive is full. What's worse is having to delete data to make room. TechCare360 monitors your storage, so you always know how much is available.

Hard Drive Health Monitoring

Not all hard drive crashes are random. TechCare360 monitors many parameters including read and write error rates, seek error rates, spin up time, temperature and much more. Have more than one hard drive? TechCare360 monitors the health status of all drives attached to your computer.
Have more than 1 Computer?
Ask about our multi-system discount!